Noticeboard

Face masks: Whilst face masks are no longer compulsory in healthcare settings we would be grateful if you could still wear one when attending the surgery in order to protect our more vulnerable patients. Thank you. 

Appointments

Doctor

Pre bookable routine appointments:  these can be booked up to 3-4 weeks in advance.  You do not need to ring at 8.30 in the morning to book a pre bookable appointment, you can ring us at any time during the working day. You can book a telephone or a face to face appointment.

On the day appointments:  these are available to book from 8.30 am.  These can be booked by phoning the surgery.  You can book a telephone or a face to face appointment.

Urgent Appointments: - If you need to be seen urgently please contact the surgery on the day. 

You will be asked some questions about why you are calling so that you can be directed to the right person that can help. It may be that we direct you to a chemist or other health professional if we feel it is something that they can help with.

Under 16's: All children under 16 years of age with an acute presentation will be offered a same day consultation (this may be via telephone).

Appointments are 10 minutes and for one person only.

Please note there are times when we have 4th year medical students from Liverpool University.

Practice Nurse

Pre-bookable appointments are available for our practice nurses and HCA up to 8 weeks in advance.  

Practice nurses can help / advise with the following:

They run their own surgeries in a specially equipped treatment room and can help/advise on a vast range of medical conditions: (This list is not exhaustive – ask at reception)

minor ailments, diabetes, asthma/respiratory , smoking cessation, family planning, immunisations / travel advice, ear syringing, dressings, removal of sutures, blood pressure checks, smear tests, diet and exercise advice, new patient checks.

Phlebotomist

Please contact the surgery to book an appointment for a blood test.  Please allow 2-3 days for your results to be returned.  Please ring after 2pm for your results.

Interpreters

Staff now book appointments with WITS for anyone who think they need an interpreter, this can be done via the telephone or at: http://howis.wales.nhs.uk/sitesplus/861/page/43133.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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