6.5.22:  Please note that patients are still required to wear a face mask in healthcare settings. Please ensure you continue to wear your face mask when entering the surgery.  Thank you.

My Health On Line

My Health On Line is available 24 hours a day and allows you to order your prescriptions on line.  To register please complete a registration form and then once complete please post or e mail together with a copy of photographic id for example driving licence or passport plus proof of address dated within the last 3 months and e mail to:

Registration form My Health On Line - adult

Registration form My Health On Line - Welsh

Registration form (bilingual) for a My Health Online Account - Carer/Child

My Health on Line user guide - English

My Health on Line user guide - Welsh

My Health Online frequently asked questions and answers


Please click on the below to order your repeat prescription online. 

Order your Repeat Prescriptions online

Please note that only items specifically listed for repeat medications can be obtained in this way. For all other items, even where they have been prescribed in the past, you will need to discuss your request with a doctor.

You may come to the practice to collect your prescription but most chemists in the area offer a collection service so you can collect your prescription direct from them without having to come to the surgery to collect it.  (If you have not already done so please include the name of the chemist on your request.

Please allow at least 48 hours (more at the weekend) for your prescription to be processed.


Please click on the below to book an appointment.  Only a limited number of appointments will be available to book online so if there are none left the please ring the surgery. This service is currently suspended.

Access your Online Appointments system

E Mail:

For non urgent, routine enquiries please e mail:

This is a routine e mail for patients who wish to contact us for non urgent enquiries.  This e mail is monitored Monday to Friday 9am to 5pm.  We aim to respond to your request within 2 working days. 

We strongly advise that you ensure you are using a private e mail account and not a family or shared account for the purpose of communicating with us.  E mail accounts are not secure and there is a risk of your e mail being hacked.  Mostyn House Medical Practice will not accept any responsibility for the loss of confidential information should a patient's e mail account be hacked.

Change of Contact Details:

Please click on the link below if you need to change any of your details.

Change of Contact Details

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